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Survival Guide

 

We are just a few weeks from setting sail for 4 days and a full ship of Pura Salsa! The opportunity to mingle with some of the world's most-celebrated musical talent, all while catching some rays, drinking a mojito, taking salsa and zumba classes, eating special latin food, playing dominoes or dancing the day/night away on the Norwegian Sky.

 

We know you're anxious to get all of the details taken care of so you can kick back, relax and enjoy your ultimate Salsa cruise vacation! So to help you out, we've put together this handy guide on all the things you need to know before you go! Whether you are a Veteran or a Beginner, please take a few minutes to read through this entire document, as well as the Frequently Asked Questions section of our website for some important and helpful info that will insure a stress-free cruise!

 

Of course should you have any last minute questions or concerns, please don’t hesitate to contact our Captain Support Team: call or text us at 877-438-9438 (GET WHET) or email CaptainSupport@WhetTravel.com.

 

We’re looking forward to seeing you onboard!

 


 

NORWEGIAN'S MANDATORY ONLINE CHECK-IN & BOARDING PASSES

 

 

By now you (or your stateroom Lead Guest) should have received an email containing your Norwegian Booking Number, which you will need in order to complete Norwegian’s online check-in, and print out your Norwegian eDocuments, which includes your Boarding Pass. If you have not received this information, please contact Whet Travel as soon as possible: call/text 877-438-9438 (GET WHET) or email: CaptainSupport@WhetTravel.com.

 

To complete Norwegian’s Online Check-in, You’ll need to enter the following information:  

1. Norwegian booking number

2. Guest Last Name

3. Date of Birth

4. Ship Name (Norwegian Sky)

5. Sail Date (10/29/2018)

6. Hit Submit

 

Click here to check-in!

 

  • After you have successfully accessed your reservation, you can check-in by clicking Online Check-in, and entering the requested information. NOTE: The Lead Guest in your cabin may check-in for everyone in the cabin, or each guest can check-in separately.
  • Once you’ve completed your check-in, please print a copy of your boarding pass (and one copy for each of your captain-mates if you’ve checked in for them). NOTE: All guests in your cabin must be checked in before you will be able to print your boarding pass. Each guest must bring their eDocs, boarding pass and passport (or US Birth Certificate and government issued photo ID) to the port, as they will be required for entry into the terminal.
  •  
  • If you have trouble accessing your reservations, need to change a name, add a name, or cancel someone from your reservation, please contact our Captain Support Team : call/text 877-438-9438 (GET WHET) or email CaptainSupport@Whettravel.com.
  •  
  • You must submit all name changes AS SOON AS POSSIBLE! You must contact us if you are replacing, changing, cancelling or adding a guest in your cabin. Note: Name change fees on or after September 30th are $200 per person, per change, and no changes will be permitted within two weeks of sailing.

 


 

Required Travel Documentation

 

ENTRY REQUIREMENTS

Travel to Cuba for tourist activities remains prohibited by statute. However, the Department of Treasury’s Office of Foreign Assets Control (OFAC) has issued general licenses for 12 categories of travel. Individuals who meet the regulatory conditions of the general license they seek to travel under do not need to apply for an additional license from OFAC to travel to Cuba. The 12 categories of authorized travel to Cuba are: family visits; official business of the U.S. government, foreign governments, and certain intergovernmental organizations; journalistic activity; professional research and professional meetings; educational activities; religious activities; public performances, clinics, workshops, athletic and other competitions, and exhibitions; support for the Cuban people; humanitarian projects; activities of private foundations or research or educational institutes; exportation, importation, or transmission of information or informational materials; and certain authorized export transactions.

 

Will I be able to move about Cuba freely?

Norwegian Cruise Line will offer a variety of shore excursions at each of our ports of call. Guests are not required to participate in these excursions to meet their group people-to-people travel requirements so long as they use another U.S. sponsoring organization to meet those requirements and are, otherwise, free to move about Cuba as long as their activities comply with the general license they are travelling under. Entry to some government buildings may be restricted; it's best to ask your guide about the building’s specific entry protocol before trying to enter on your own.

 

How do I certify that I am travelling under one of the Office of Foreign Assets Control (OFAC)-approved categories of travel?

All guests must complete a certification form which sets forth and confirms that they will be participating in OFAC-compliant activities.

Click here to link to the certification form. One per guest.

Certification must be received by Norwegian no later than 3 days prior to the departure date. Please be advised that guests will not be able to board the vessel without having first completed the form.

ALL guests will be certifying which means that they are solely responsible for arranging a full-time schedule of OFAC-compliant activities, as explained above. These activities may include excursions provided by Norwegian or another U.S sponsoring organization.

 

How do I prove compliance with OFAC requirements during my cruise?

All travelers to Cuba must be able to prove that their trip was comprised of OFAC-compliant activities. Guests should keep a log of their activities and keep the log for 5 years. Guests may also request that Norwegian keep a record of their itinerary and shore excursion activity if Norwegian is the U.S. sponsoring organization providing any group people-to-people exchanges to the guest.

 

Will non-U.S. guests be allowed to travel on these sailings?

Yes. As with travelers from the United States, non-U.S. guests will need to certify that they are traveling under one of the approved OFAC categories, keep records of their activities and sign affidavits confirming they are doing so.

 

Whet Travel is unable to verify whether your documents will be acceptable for boarding, and is not responsible for denied boarding due to incorrect documentation.

 

PRACTICAL CONSIDERATIONS WHILE IN CUBA

 


 

 

ARRIVAL AT THE PORT OF MIAMI

 

We recommend that you arrive in Miami the day prior to your departure (or earlier). This will help you to avoid missing the pre-party or cruise due to any potential flight delays, lost baggage or other problems that could occur. However, should you plan to arrive in Miami on the date of your departure, please note the following port arrival times:

 

October 29th - You should plan to arrive at the Port of Miami no earlier than 11:30am. This will help you to avoid a long wait in the terminal prior to boarding. You must be onboard by no later than 2:30pm, as we will be setting sail around 4:00pm.

 

Miami International Airport (MIA) is approximately 10-miles (20 min) from the Port of Miami cruise terminals, and Fort Lauderdale International (FLL) is 25-miles (45 min).

 

 

NORWEGIAN SHUTTLE SERVICE - AIRPORT TRANSFERS, TAXI & OTHER SHUTTLE SERVICE

 

Norwegian Cruise Line offers transportation between Miami International Airport or Fort Lauderdale Airport to the Port of Miami on the day of embarkation or debarkation only. Guests may purchase transfers up to 5 days prior to their sail date.

 

 

Directions to PortMiami via the Port Miami Tunnel

From the North

Take I-95 South to eastbound I-395 (Miami Beach) ramp

Continue on I-395 East/MacArthur Causeway and the Port Miami Tunnel entrance is on your left

Follow signage to Cruise Terminals D/E

From the South

Take SR-826 North to SR-836 East

Head eastbound on SR-836 to I-395 East (Miami Beach)

Continue on I-395 East/MacArthur Causeway and the Port Miami Tunnel entrance is on your left

Follow signage to Cruise Terminals D/E

OR

Take I-95 North to eastbound I-395 (Miami Beach) ramp

Continue on I-395 East/MacArthur Causeway and the Port Miami Tunnel entrance is on your left

Follow signage to Cruise Terminals D/E

From Miami Beach

Take I-395/MacArthur Causeway westbound and exit on Biscayne Boulevard ramp

Make a U-turn on North Bayshore Drive to enter eastbound MacArthur Causeway

Continue on I-395 East/MacArthur Causeway and the Port Miami Tunnel entrance is on your left

Follow signage to Cruise Terminals D/E

 

Directions to PortMiami via Downtown/Port Bridge

From the North

Take I-95 South and exit 3B-Bayside

Head south to Northeast 5th Street and turn left

Fifth Street will lead onto the PortMiami bridge

Continue over the bridge and follow signage to Cruise Terminals D/E

From the South

Take I-95 North and exit at Northwest 2nd Street

Head straight to NW 5th Street and make a right

Fifth Street will lead onto the PortMiami bridge

Continue over the bridge and follow signage to Cruise Terminals D/E


 

Parking Information

 

Parking at the Port of Miami is approximately $22 per day (subject to change), and full payment is due upon entering the port parking area. All parking lots accept U.S. Dollars or U.S. traveler’s checks.  Click here for more details.

 

 

CHECKING LUGGAGE

 

You may check your luggage with the porters outside of the cruise terminal, and your bags will be delivered directly to your cabin. Each piece of checked luggage must have an affixed luggage tag, listing the ship, your name, and cabin number. Additional luggage tags can be obtained from the porters if necessary. It is customary to tip the porters $1-$2 per bag.

 

DO NOT PACK YOUR PASSPORT OR YOUR CRUISE DOCUMENTS IN YOUR BAGS

 

Carry on your Boarding Pass, eDocs, passport or birth certificate, Government issued photo ID, and other relevant identification. You should also consider carrying on other essential items or valuables you may need during first day on the ship, such as medication, sunglasses, sunscreen, cameras, mobile phones, etc.

 

All guests must present their printed Norwegian eDocs, along with a government issued photo I.D. to gain entry into the terminal building

 

 


 

MANDATORY SAFETY BRIEFING

 

Shortly  before the ship's departure, all onboard guests will be required to participate in a MANDATORY safety briefing, which will be held throughout the ship at your assigned Assembly Station (noted on your cruise card) at approximately 3:00p. Please listen carefully for announcements, and follow all crew instructions carefully.

 


 

ARTISTS

 

Guests will have the opportunity to see each of our artists perform at least once, and in many cases will be able to see artists perform twice. Similar to a festival, performances will take place on multiple stages throughout the ship at varying times, with some performances taking place in venues where capacity is limited. Schedule is subject to change. We will keep the schedule up to date onboard throughout the cruise if there are any changes.

 


 

EVENTS & ACTIVITIES

 

One of the best things about Salsa Cruise– besides all of the insanely great live performances – is the opportunity to meet and interact with your fellow SALSAFAM and your favorite artists in truly unique ways. Throughout the voyage we’ll have a number of fun events and activities for you to enjoy!

 

A list of our onboard events and their descriptions can be found here:

 

Don’t forget to add these items to your reservation if you haven’t already

-Salsa Cruise Pre Party - Miami Beach Resort & Spa- Grand Promenade Ballroom

 

To add these options to your existing reservation, login to your Whet Travel account: My Reservations

All add-ons must be purchased at least one week prior to sailing (on or before October 22, 2017

 


 

THEME NIGHTS

 

Theme nights are a favorite #SalsaFam activity, and we are excited to present our themes for Salsa Cruise 2018! Whether you choose just one of them, or ALL (we hope you choose them all!), you're sure to have the time of your life!

 

A list of our Theme and their descriptions can be found here: Salsa Cruise Themes

 


 

GUEST PHOTO POLICY

 

Guests are permitted to take personal photos anywhere onboard the cruise and during performances. However, out of respect for our performers, please refrain from flash photography in all indoor concert venues. The use of detachable lens cameras (DSLR, other professional cameras, etc.), tablets (iPads, etc.), photo/video sticks, and any video or audio recording devices, will not be permitted during shows. Remote controlled photo/video drones are strictly prohibited.

 

 


 

PROMOTIONAL VIDEO FILMING - NOTIFICATION & DISCLAIMER

 

A professional video crew will be onboard shooting footage to be used for the promotion of future Salsa Cruise events. When the video team is shooting in any particular location/venue on the ship, your presence in said location/venue acknowledges your permission for your likeness to be used in future, non-commercial broadcast promotional videos or still pictures. If you do not wish to be filmed please notify the video crew and be prepared to exit the location/venue for a short time until taping is complete. Thank you for your cooperation.

 

 


 

NORWEGIAN SKY

 

Website and Deck Plans

STAGES

Captain Cook’s Bar Deck 6 MID

Stardust Lounge Theater Deck 6/7 AFT

Sky Club Casino Deck 7

Dazzles Deck 7 MID

Atrium/Mojito Bar Deck 7

Main Pool Deck 11

Outrigger Deck 11

Plantation Club Deck 12 AFT

 

DINING

Most dining, as well as room service, is included in the price of your cruise. All dining times will be listed onboard the ship in your Fun Times (see below).

 

The Coffee Bar Deck 7

Palace Dining Room Deck 5

Crossings Dining Room Deck 5

El Bistro Deck 5

Garden Cafe Deck 11

Cagney’s Steakhouse Deck 12


 


 

INSIDE YOUR STATEROOM

 

If your beds are not configured correctly when you arrive in your cabin, for example you have 2 twin beds and desired a King, or visa versa, please contact guest services from your stateroom phone to inform Norwegian’s staff that they need to change the bedding configuration. Also, if you need additional pillows, towels, please contact Norwegian’s guest services.

 

All staterooms come equipped with both European voltage plugs and US voltage plugs, and include beach towels, hair dryer, mini-safe, TV, phone, ice bucket.

 

Please review all of the documents and information in your cabin once onboard, as well as the documents that will be delivered to your cabin daily throughout the cruise – And be sure to refer to your Fun Times!

 

 


 

GRATUITIES

 

Norwegian Cruise Line charges a mandatory, non-refundable service fee to all passengers for tips/gratuities for ship staff. This is not included in your cruise fare, and will be added to your shipboard account by the cruise line when you board the ship.

Current fees are below; however fees are subject to change without notice at the discretion of Norwegian Cruise Lines:

 

Guests staying in inside, oceanview or balcony and suite staterooms: a total of $76.24 per guest ($19.06 per guest per day)

 

Additional tips are optional, and at your discretion.

 


 

CELL PHONE & INTERNET SERVICE

 

Cell Phones

Norwegian offers an advanced roaming network on board all Norwegian Cruise Lines ships, allowing you to make and receive calls while at sea using your own mobile phone and telephone number. However, international roaming charges will be billed to you by your home mobile carrier. Please contact your mobile carrier for specific rate information.

 

Ship to Shore

The ship’s telecommunications network offers direct dialing via satellite from the stateroom telephone. This is available 24 hours a day regardless of the ship’s location. This service is closed on the final day of the cruise at 4:00am. The rate is $1.99 per minute, and charges are billed to the guest’s onboard Sail & Sign Card. Since all communication is via satellite, the charges apply to all calls including calling cards, credit cards, 800 toll-free numbers and collect calls.

 

Internet Services

To help you stay connected while at sea, the ship provides satellite Internet access facilitated through the Internet Café and through the bow-to-stern ship-wide Wi-Fi network.

Norwegian offers three different types of plans that can be purchased for either a 24 hour period or for the entire length of the cruise at a discount – price for voyage plans vary by length of cruise:

  • Social ($14.99 USD per day) – Access the most popular websites and applications. Includes: Facebook, Twitter, Instagram, Pinterest, Linkedin, Facebook Messenger and WhatsApp. Does not include access to other websites or apps.
  • Value ($29.99 USD per day) – Surf all your favorite sites, including e-mail, news, sports, weather, banking and finance. Note: Does not support Skype calling or music streaming (such as Spotify).
  • Premium ($34.99 USD per day) – From e-mail to Skype, our Premium plan promises the fastest possible connection, at speeds up to 3 times faster than our Value Plan. Supports Skype video calling, where coverage allows.
  • Pre-purchase online prices for cruise duration - prices subject to change
  • Social ($12.50 per day)
  • Value ($25.00 per day)
  • Premium ($29.50 per day)

 

How to purchase a plan?

Before Your Cruise: We offer guests the opportunity to pre-purchase Internet plans online via the 'Onboard Packages' tab on NCL.com or send as a gift to family and friends through the Gifts & More tab. When pre-purchasing online, guests must purchase a plan that covers the entire duration of their cruise. Daily plans are available for purchase on board**.

Onboard Your Cruise: To access Norwegian’s shipboard Wi-Fi service, guests simply turn on their device's Wi-Fi feature and access the Wi-Fi settings to receive all necessary instructions on how to purchase the Wi-Fi plans. You can do this anywhere onboard the ship. Please note that as services are carried via satellite, so there are a few limitations compared to your home network.

 

 


 

ALCOHOL

 

All guests are prohibited from bringing alcohol onboard, with the exceptions put forth in NCL’s Liquor & Beverage Policy. Salsa Cruise and NCL encourage the responsible use of alcohol and accordingly reserves the right to permanently or temporarily revoke the drinking privileges of any guest who violates NCL’s Code Of Conduct or who is deemed a danger to himself, herself or others by Salsa Cruise management and/or NCL vessel management. Continued abuse of alcohol while sailing and/or violation of Salsa Cruise and NCL’s alcohol policy may result in immediate disembarkation. In such cases Salsa Cruise and NCL shall not be liable for damages, refund or other compensation, including travel costs.

 


 

SMOKING

 

All public areas throughout the vessel are smoke-free. SMOKING NOT ALLOWED IN CABINS OR ON BALCONIES. Cigarette, electronic cigarette and personal vaporizer smoking will be permitted in the following areas:  Sky Club Casino (while playing at designated slot machines and table games), and Cigar Bar. Cigar, Tobacco Pipes, Cigarette, electronic cigarette and personal vaporizer smoking is permitted in designated smoking areas only.

 

Guests who smoke in their staterooms or on their balconies will be assessed a $250 cleaning and refreshing fee on their Sail & Sign account. Information on this policy and fee is included in NCL’s Ticket Contract, section 8. Guest agrees to strictly comply with Norwegian’s non-smoking policy.

 


 

GUEST CONDUCT

 

Salsa Cruise and NCL will not tolerate any behavior by Guest which negatively affects the comfort, enjoyment, health, safety or well being of other Salsa Cruise passengers, its performers and staff, other onboard guests or the ship’s crew. Salsa Cruise and NCL do not permit nudity in any of the vessel’s public venues. Audio equipment used for personal entertainment may be brought on board but cannot be played at levels disruptive to other guests. Headphone use is strongly recommended. Violation of this policy will result in the confiscation of the equipment. Theft of any kind will not be tolerated, and will result in discontinuance of passage and/or being prohibited from sailing onboard Salsa Cruise or NCL cruises in the future.

 

Guest agrees to comply with this policy, and further acknowledges that Salsa Cruise and/or NCL reserve the right to refuse or discontinue passage to any guest who, in judgment of Salsa Cruise management and/or NCL vessel management, violates NCL’s Ticket Contract or who is deemed a danger to himself, herself or others, or is conducting themselves in a manner that otherwise adversely affects the overall cruise experience of others. In all cases Salsa Cruise and NCL shall not be liable for any damages, refund or other compensation, including travel costs.

 


 

ILLEGAL SUBSTANCES

 

Whet Travel, Salsa Cruise, LLC and NCL strictly prohibit the possession, distribution, purchase or use of nonprescription drugs of illegal controlled substances ANY KIND onboard the vessel. All passengers must agree to comply with this policy, and further acknowledges that that any passengers who are found with such illegal substances will not be allowed to board or will be disembarked at the next port of call.

Guest acknowledges that it is Salsa Cruise and NCL’s policy to report incidents of illegal activity or behavior to the appropriate law enforcement authorities for appropriate legal action. In such cases Whet Travel, Salsa Cruise, LLC and Norwegian Cruise line shall not be liable for any refund or other compensation, damages, or travel costs.


 

CONTACT US

 

WHET TRAVEL

 

Text or Call Us: 877-GET-WHET (438-9438)

 

Email: captainsupport@whettravel.com

 

SALSA CRUISE 2018 

October 29 - November 2, 2018

Miami to Havana, Cuba & Great Stirrup Cay

BOOK NOW!